Transparency in Tech

By Rick Clement & Andrew Scott

Working remotely has brought many challenges as well as silver linings to the way we now do business. We reached out to some of our valued customers to find out what they found challenging, and what tech they used to “fix” those challenges. Here are some key phrases we heard that made us have a bit of a laugh. Maybe you have said these yourself? To give you a helping hand, we have recommended some tech support to solve each challenge.


Where the heck are my staff?

Many businesses have staff working from home and it becomes difficult to schedule meetings when you don’t know where people will be. Whether it is a Teams meeting or a face to face. It’s not like they swung into the office first thing and chatted around the coffee machine about what they will be up to for the next day or week. This can be a great risk as life seems to change at a rapid pace, and if you need to run an emergency meeting, you need to know where your people are!

Solution: Create a shared office Calendar. This allows people to see easily where people are.


Where are we at with that job?

Work in progress can also be an uphill battle. It is likely, due to the nature of remote work, managers are going to have to spend more time following up on work in progress and ensuring that the specifics of the jobs are being adhered to. You can’t check on how someone is going by the casual walk-up. Work in progress platforms vary for every company. However, if you don’t have anything in place, but you do have Microsoft Teams you can always use what you have and create a WIP system using Channels and Planner. Each client gets a channel where you can securely upload their files, have a work in progress and task system through planner, and if you are even more game, invite the client to this channel for complete transparency on your jobs. If you need some support to set this up, you can always give the nearest IT Alliance member a call.

Solution: A work management system like Teams. 


Get your jolly Timesheet In!

We have all been there! Service-based business are especially at risk here. However, the solution might be simpler than you think. New Zealand based apps like Paysauce have come a long way into helping you file and pay in minutes. The neat thing about these apps is that they have a lot of support available as well as being a Xero Integration. Paysauce has a full library of “How to” videos’. It is not, however, the only service on the market -there are plenty MYOB, Quickbooks also have versions of this too. Here is a price review comparison.

Solution: A payroll app like Paysauce. 


So there you go! Hopefully, these three issues could be laid to rest for you. There is no harm in reaching out for support on these issues or any of the many others’ that you might encounter in your daily business life. The IT Alliance is here to help make business easier. We would love to know how we could help. You are welcome to reach out to any of our members' nationwide.